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Payment Support

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Secure Payment Guidance

Safe, Simple Payment Support

For your security, Live Energy does not collect card or banking details through this website. Use the payment instructions shown on your official invoice, or contact our team to verify them before paying.

Invoice Payments

Your invoice contains the approved payment method, reference number, and due date. Always use your invoice number as the payment reference.

Never send payment to account details received only by an unexpected email.

Verify Before You Pay

If banking details have changed, an email looks unusual, or you need a receipt or refund update, verify the request directly with Live Energy.

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